Shipping policy
Shipping Policy
Last Updated: June 7, 2026
Thank you for shopping with Designz by Tomeka! We're committed to getting your order to you as quickly and safely as possible.
📦 Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays) after payment is confirmed. You'll receive a confirmation email with tracking information once your order ships.
🚚 Shipping Rates & Delivery Times
| Shipping Method | Estimated Delivery | Rate |
|---|---|---|
| Standard Shipping | 5–10 business days | Calculated at checkout |
| Expedited Shipping | 2–5 business days | Calculated at checkout |
🌍 International Shipping
We currently ship within the United States. International shipping availability may vary — please contact us using the contact form for inquiries.
📬 Order Tracking
Once your order has shipped, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
⚠️ Shipping Delays
Designz by Tomeka is not responsible for delays caused by carriers, weather, or other circumstances beyond our control. If your order is significantly delayed, please reach out to us and we'll do our best to help.
📦 Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date using the contact form. We'll work with you to resolve the issue promptly.
📍 Incorrect Address
Please double-check your shipping address before placing your order. Designz by Tomeka is not responsible for orders shipped to an incorrect address provided by the customer.